Privacy policy
What we collect and why
We collect name, phone, city, and account details for access and communication. We process listings, photos, bids, and rooms to operate the market; messages for delivery; and receipts and sender details to review paid services. Administrative and security actions are logged to prevent abuse and review decisions.
What others can see
Name, city, bio, avatar, and phone verification status may appear publicly. Public listings and rooms are visible to visitors. Phone numbers are not part of the public profile. Messages are limited to their participants, and reports and receipts are available to authorized administrators for review.
Protecting information
Passwords are hashed. Phone fields, messages, receipts, and payment details are encrypted at rest. Transport protection requires HTTPS deployment. Conversations are not end-to-end encrypted; the server can process them to provide the service.
Service providers
When SMS is enabled, the messaging provider delivers verification codes. When you choose audio/video connection, the media provider processes the connection and media. Camera and microphone are not enabled automatically. This release includes no third-party tracking ads or analytics.
Retention and deletion
Account and content data are retained as needed for the service. Transaction, bid, and audit records support rights and dispute review. Sessions expire within 12 hours and verification codes within five minutes. Backups follow the operator’s retention policy; deletion handling must account for later backups and restores.
Your choices and requests
You can edit your profile, export account data, and request deletion from Security & privacy. Deletion requests, identity, and outstanding obligations are reviewed before processing. Contact support about your data or corrections unavailable through self-service.
Updates
Policy version: October 2026. Review this page when using new functions. Current contact details appear on the contact page.